STORE POLICY


Customer Care

At Brick Beanie Minifigures, we're dedicated to creating high quality custom miniatures with both a focus on accuracy, and an emphasis on creativity. We want to give fans the figures we always wish we had growing up. Because we're just like you. People who want to bring our favorite characters, (and some new ones), to life. Whether it's display or play, It's our mission to provide you with the missing piece to your collection.

 

It's our goal to provide you not only with the best custom figures, but to ensure you have a seamless experience with our shop and services. We make an effort to reply promptly to customer inquiries regarding figures, custom requests, and order issues (excluding non business days and holidays).

Privacy & Safety

 

Last Updated: 1/20/2026

Brick Beanie Minifigures respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from [your website URL] (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information You Provide

When you visit the Site or place an order, we may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment processors)

  • Custom order details or design notes you voluntarily provide

We do not store full credit card numbers or sensitive payment data.

Automatically Collected Information

When you browse the Site, we may automatically collect certain information, including:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the Site

  • Referring website or source

This data helps us understand how visitors use our Site and improve functionality.

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and manage orders

  • Communicate with you about your order or inquiries

  • Provide customer support

  • Improve our products, services, and website experience

  • Prevent fraud and maintain site security

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information.

3. Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and fulfillment providers

  • Website hosting and ecommerce platforms

  • Analytics services (e.g., Google Analytics)

These third parties are authorized to use your information only as necessary to perform services on our behalf and are required to protect it.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core site functionality

  • Remember user preferences

  • Analyze website traffic and performance

You may disable cookies through your browser settings, though some features of the Site may not function properly.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of certain communications

To exercise these rights, please contact us using the information below.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [your contact email]
Business Name: [Your Store Name]
Website: [your website URL]

Wholesale Inquiries

I’m a wholesale inquiries section. I’m a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!

 

I'm the second paragraph in your wholesale inquiries section. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

 

 

 

Return & Cancellation Policy

Effective Date: [1/14/2026]

Thank you for shopping with Brick  Beanie Minifigs. All products sold through our website are custom-made and produced to order. Please review this policy carefully before placing an order.

 

All Sales Are Final

Due to the custom nature of our products, all sales are final. We do not accept returns, refunds, exchanges, or cancellations once an order has been placed.

By completing a purchase on our website, you acknowledge and agree that:

  • Your order is custom-produced specifically for you

  • Production begins shortly after order confirmation

  • The product cannot be resold or restocked

As a result, we do not offer refunds or cancellations for any reason, including but not limited to change of mind, ordering errors, or delivery delays outside our control.

 

Order Accuracy

Customers are responsible for ensuring that all order details, including customization selections, shipping information, and contact details, are accurate at the time of purchase. Products will slightly vary from official listing images, as each figure is hand painted. Brick Beanie Minifigs is not responsible for errors submitted by the customer.

 

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within [3] days of delivery at [Brickbeanuieshop.com]. Include your order number and clear photographs of the issue.

While we do not offer returns or refunds, we are committed to customer satisfaction and will work with you in good faith to resolve the issue, which may include repair, replacement, or another appropriate solution at our discretion.

 

Contact Us

If you experience any issues with your order, please contact us before taking further action. We value our customers and will make reasonable efforts to address concerns where possible.

📧 Email: brickbeanieminifigs@gmail. com

 

Legal Notice

This policy complies with standard e-commerce practices for custom-made goods and is governed by applicable consumer protection laws. Nothing in this policy is intended to limit rights that cannot be excluded under applicable law.